Inter-States Paper Co., Ltd. - Privacy Policy

Last update: 27 November 2025

Inter-States Paper Co., Ltd. (hereinafter referred to as “the Company”) places great importance on the protection of your personal data and privacy.
To enable you to use the Company’s website and related services with confidence, the Company has established this Privacy Policy in accordance with the Personal Data Protection Act and relevant laws and regulations, to explain how the Company collects, processes, uses and protects your personal data, as well as how this website uses cookie technologies.

I. Scope of Application

This Privacy Policy applies to the personal data you provide or that is generated when you use the Company’s website, complete forms, request samples, contact customer service, or engage in general business dealings with the Company.

2. Categories of Personal Data Collected

The Company collects personal data only within the necessary scope related to the provision of its business services, including:

  • Contact Information: name, telephone number, email address and address.

  • Corporate Information: company name, department and job title.

  • Transaction Information: enquiry content, order records and correspondence records.

  • Website Usage Information: IP addresses, cookies and other necessary technical records.

The Company will not collect or process sensitive personal data that exceeds what is necessary for its business operations.

3. Purposes and Retention Period of Personal Data Use

The personal data collected by the Company will be used for the following purposes:

  1. Responding to enquiries and providing customer service communications.

  2. Providing information on paper products, sending samples or quotations.

  3. Processing orders, shipment and after-sales services.

  4. Improving the quality of website content and services.

  5. Exercising the rights and obligations under contracts between the Company and its customers.

  6. Necessary processing in compliance with applicable laws or requirements of competent authorities.

The retention period of personal data shall be limited to the period necessary to achieve the above purposes or the statutory retention period as required by law.

4. Protection and Security Measures for Personal Data

The Company adopts the following measures to protect your personal data:

  • Strict internal access control and authorisation management.

  • Reasonable technical security measures (such as firewalls and encrypted data transmission).

  • Regular review of internal operational procedures.

  • Provision of personal data to employees or third-party service providers strictly in accordance with the principle of minimum necessity.

The Company is committed to preventing unauthorised access, use or disclosure of your personal data.

5. Recipients and Methods of Provision of Personal Data

Your personal data will be provided only when necessary to the following recipients:

  1. Internal business and customer service personnel of the Company.

  2. Third parties assisting in the provision of services (such as logistics providers, customs clearance agents or IT service providers).

  3. Government authorities or judicial bodies as required by law.

All third-party service providers entrusted by the Company are required to comply with confidentiality obligations and may not use the personal data for purposes other than those specified in the entrustment.

6. Your Rights

In accordance with the Personal Data Protection Act, you may exercise the following rights with respect to your personal data with the Company:

  • The right to make enquiries or request access to your personal data.

  • The right to request a copy of your personal data.

  • The right to request supplementation or correction of your personal data.

  • The right to request cessation of the collection, processing or use of your personal data.

  • The right to request deletion of your personal data.

You may submit a request through the contact details provided by the Company, and the Company will handle such requests in accordance with applicable laws.

7. Use of Cookies

The Company uses cookies to improve the user experience of the website.
You may configure your browser settings to refuse or delete cookies; however, doing so may affect the functionality of certain features of the website.

8. Amendments to the Privacy Policy

The Company reserves the right to amend this Privacy Policy at any time.
In the event of any material changes, the latest version will be announced on the website and shall take effect from the date of such announcement.

9. Contact Information

If you have any questions regarding this Privacy Policy or wish to apply to exercise your personal data rights, please contact the Company through the following channels:

Inter-States Paper Co., Ltd.
Email：service@ispaper.com.tw
Tel: +886 (02) 2912-5856
 Address: No. 2, Ln. 7, Baogao Rd., Xindian Dist., New Taipei City 231029, Taiwan (R.O.C.)